Frequently Asked Questions

While we accept walk-ins for urgent cases, we highly recommend scheduling an appointment to minimize wait times and ensure our healthcare providers can dedicate adequate time to your visit.

We accept most major insurance plans including Medicare, Medicaid, and private insurance providers. Please contact our billing department to verify your specific coverage.

Yes, we offer comprehensive telemedicine services for routine consultations, follow-ups, and mental health counseling. Virtual appointments can be scheduled through our patient portal.

Please bring your ID, insurance card, list of current medications, any relevant medical records, and a list of questions or concerns you'd like to discuss with your healthcare provider.

You can access your medical records through our secure patient portal. After your first visit, you'll receive login credentials to view test results, visit summaries, and more.

For life-threatening emergencies, please call 911 or visit the nearest emergency room. We provide urgent care services for non-life-threatening conditions during business hours.

Yes, we reserve slots for same-day appointments for urgent medical needs. Call us early in the day to secure a same-day appointment, as availability is limited.

We accept cash, credit cards (Visa, MasterCard, American Express, Discover), debit cards, and offer payment plans for qualifying patients. We also provide flexible payment options.